We Don’t Sell Agents.
We Protect Your Brand.
Your dedicated Brand-aligned customer support team
built to turn support into positive reviews,
strengthen brand trust,
and deliver world-class customer care.→ No hiring.
→ No onboarding.
→ No management burden.
How we work.
Step 1 — Discovery & Understanding
We learn your brand, tone, tools, reputation risks, and support needs through a quick call or email.
Once everything is aligned (hours, agent count, start date)
we send a simple month-to-month service agreement.
Goal: Understand your brand deeply and build your protection plan.
Step 2 — Agent Selection & Protection Training
We shortlist agents for you, you approve who joins your team.
All training (brand voice, tools, workflows, escalation rules, protection standards) is handled by Stafers.• You choose the agents
• Your brand protection layer gets activated
Step 3 — Go Live & Support
Your agents go live and start supporting customers.
Stafers manages quality control, performance, and reputation-focused handling.• Daily oversight & feedback
• Weekly performance and protection reportsOur focus: Protect your brand while delivering world-class support.
After Launch
From there, we stay in close touch to ensure everything runs smoothly. You’ll receive ongoing support, performance updates, and flexibility to adjust your team anytime.
→ We learn → you choose → we manage.
Stay Ahead with Smarter Support.
Get monthly insights on customer experience, outsourcing strategies, and productivity. No spam, just value.
Services.
Pre-Trained Agents, Ready in Days
Skip the hiring and onboarding headaches.
We handpick and train customer support agents who fit your brand tone and tools. Ready to start in under a week.
Fully fluent English-speaking agents.
Setup & onboarding handled by Stafers.
Fully Managed at No Extra Cost
No need to hire a manager.
Stafers supervises, coaches, and tracks every agent for free
daily performance, quality, and professionalism handled for you.
Real-time monitoring and feedback system.
Dedicated team lead included at no extra charge.
Transparent Pricing, Zero Risk
Start small or scale fast.
$15/h per agent or $14/h when hiring 3+ agents.
Minimum 2 part-time agents — no contracts, no hassle.
Pay only for active hours worked.
Month-to-month flexibility with no commitment.
Let’s build your customer support team together.
Our team.
Kenny Kili - Managing Director
Oversees all client partnerships, operations, and quality control. With a background in customer experience and brand strategy, Kili ensures every Stafers client receives personalized,
high-performing support.
Rida Talibi - Training & Quality Supervisor
Designs and delivers brand-specific training programs for agents. Rida monitors chat quality, speed, and tone consistency to maintain Stafers performance standards.
Maha Elassadi - Client Success Manager
Dedicated point of contact for all client accounts. Maha handles reporting, updates, and ensures every partnership runs efficiently from start to finish.
Youssef Bachraoui - Operations Lead
Manages agent schedules, onboarding, and daily performance tracking. Youssef ensures smooth communication between clients and their remote teams.
Let’s build your customer support team together.
Contact.
Get a quote.
Tell us what you need, and we’ll build
the perfect support setup for your brand.
Whether you prefer a quick email or a short call,
we’ll reply within 24 hours to get things moving.
Email us.
Send us a message.
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